Contact
Mateo is reachable by email. Every topic below reaches a monitored inbox - the subject line helps us route it.
Product & account support
Anything about using Mateo - generations, plans, billing, your Library, or your account.
Privacy
Data access, correction, or deletion requests, and any question about how your data is handled. Use the subject line "Privacy request" so we route it right.
Legal
Legal notices and questions about our terms. Use the subject line "Legal inquiry".
Not sure how to file it? Just email support@mateoux.io with any subject - we’ll route it.