Terms of Service

Last updated: July 11, 2026

These Terms of Service (“Terms”) govern your access to and use of Mateo (the “Service”), operated by Mateo, registered at Tel Aviv, Israel. Please read them carefully.

1. Acceptance of these terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Service.

2. Description of the service

Mateo uses an automated headless browser to read the publicly accessible CSS and rendered styles of a website you submit, and an AI model to compile that information into a design.md specification - design tokens, typography, components, layout, and motion - intended to help you and your AI tools rebuild a comparable design.

3. Eligibility and accounts

You must be at least 16 years old to use the Service. You are responsible for the activity under your account and for keeping your sign-in credentials secure. You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.

4. Acceptable use

You agree that, when using the Service, you will:

  • Only submit websites you have the right to analyze. You represent that you are authorized to request analysis of each URL you submit.
  • Use the Service only against publicly accessible pages. The Service reads pages that are openly available; you must not use it to access content behind logins, paywalls, or other access controls, or to extract from sites you are not authorized to access.
  • Not use the Service for any unlawful, infringing, deceptive, or harmful purpose.
  • Not abuse, overload, disrupt, or attempt to circumvent the Service’s rate limits, quotas, security, or technical controls, and not use bots or automated means to access the Service beyond its intended interfaces.

We may suspend or terminate access for any violation of this section.

5. Your content and generated output

Your inputs. You retain all rights you hold in the URLs, screenshots, and other materials you submit (“Your Content”). You grant us a limited license to process Your Content solely to operate the Service and generate your output.

Generated output. Subject to these Terms and your payment of applicable fees, we grant you the rights to use the design.md files you generate. The output is a factual, descriptive, derivative analysis of design characteristics - not a copy of the source site’s code, content, or brand.

Your responsibility. Design elements may be protected by copyright, trademark, trade dress, or other rights belonging to third parties. You are solely responsible for ensuring that any reuse, reproduction, or implementation of a design based on the output complies with all applicable intellectual-property and other laws. A generated design.md is not legal advice or a license to copy another party’s protected design.

6. Our intellectual property

The Service itself - including its software, models orchestration, interface, branding, and the Mateo name and logo - is owned by us or our licensors and is protected by intellectual-property laws. These Terms grant you no rights in our intellectual property except the limited right to use the Service as permitted here.

7. Subscriptions, billing, and refunds

  • Plans. We offer a Free plan and paid Pro and Max plans, with the features and limits described on our pricing page.
  • Auto-renewal. Paid plans are billed monthly in advance through Stripe and renew automatically each month until cancelled.
  • Cancellation. You may cancel at any time; your plan remains active through the end of the current billing period and does not renew thereafter.
  • Taxes. Prices are exclusive of taxes unless stated otherwise; you are responsible for any applicable taxes, which may be added at checkout.
  • Refunds. Except where required by law, fees are non-refundable and there are no refunds or credits for partial periods or unused generations. If you believe you were charged in error, contact support@mateoux.io.

8. Third-party sites and services

The Service analyzes third-party websites and relies on third-party providers. We are not affiliated with, endorsed by, or responsible for the websites you submit, and we do not control or warrant their content. Your use of any third-party site or service is governed by that party’s own terms.

9. Disclaimer of warranties (“as is”)

The Service and all output are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy, completeness, or reliability of any generated design.md; extracted values may be approximate or inferred, and AI-generated content can contain errors. You are responsible for reviewing and validating the output before relying on it.

10. Limitation of liability

To the maximum extent permitted by law, we and our suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or related to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the greater of the amounts you paid us in the twelve months before the claim or USD 100.

11. Indemnification

You agree to indemnify and hold harmless Mateo and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, your use of any generated output, or your violation of these Terms or any law or third-party right.

12. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Provisions that by their nature should survive termination (including IP, disclaimers, limitation of liability, and indemnification) will survive.

13. Changes to these terms

We may modify these Terms from time to time. When changes are material, we will update the “Last updated” date above and, where appropriate, provide notice. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

14. Governing law and dispute resolution

These Terms are governed by the laws of [Jurisdiction], without regard to its conflict-of-laws rules. The courts located in [Jurisdiction] will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where applicable law grants you the right to bring proceedings elsewhere.

15. Contact

Questions about these Terms? Email support@mateoux.io, or write to Mateo, Tel Aviv, Israel.